Account Setup

  • Requirements

    What is required to have an account?

    In order to have the ability to make payments online with the RTO Online Payment service you must have the following:

    1. RTO Account: A current RTO (Rent-to-Own) account with American Rental.

    2. A Debit and/or Credit Card to make payments: Accepted Debit Cards include Visa, MasterCard America Express, Discover. *Please Note - Debit Card payments can be made online, however, will be processed as a credit card charge to the Debit Card Account. Direct debits to accounts can only be made using a PIN-Pad device in the store.

    3. Customer #: Your customer number as shown on any of your past receipts. Click here to view a sample. If for some reason you can not locate this number, please contact your local store for assistance.

    4. Social Security Number: For security reasons and account verification, we ask for your last four digits of your Social Security Number in the sign up process.

    5. Zip Code: For confirmation purposes, your zip code must match the one on file at American Rental.

    6. Email Address: In order to use this system you must have a valid email address for logging into the system as well as verification of user (Another Security Feature) and receipt of payment.

    Account Sign Up

    How do I sign up for an account?

    To sign up for a American Rental Online Payment account, please click here to fill out our very simple sign up form. The process of obtaining an account is completed with four easy to follow steps. Below is a quick overview of these steps:

    1. Sign Up Form: Please enter all fields in the Sign Up form, all fields are required. Your personal information will not be shared or used unless you otherwise allow it. Your information is secure and protected as stated in the American Rental Online Payment Privacy Policy and is transmitted via secure channels.

    2. Email Instructions: Instruction on how to receive your login info.

    3. Receive Email: Email sent you with login information.

    4. Enter Password: Login page to your account.